Lie to, delivery broken furnishings, for B-Goods and it begins to interrupt down inside 2 years or much less. This Advocacy Group is getting results, This Advocacy Group has help over 2700 consumers tackle AF and win, in three Countries. They do it on a regular basis, no cost or fees, ever.
So the repair now gave me a refurbished piece as opposed to new. The technician was sloppy and inconsiderate. While making the repairs he inadvertantly pulled the fabric from its wood base on the sectional piece subsequent to the piece he was working on. We didn’t discover this till after he had left while I was inspecting his work.
Spent $500 on a chair I don’t want, used my Ashley credit card so I paid for it in full. I’ve bought several thousand dollars from them prior to now and had no thought this was their policy. I purchased a settee and chair each leather and paid with my cc.
No wim caught with a bed I didnt want and so they advised me I needed to purchase a new basis board if that is not the one I like. Ordered a rocker recliner; first scheduling was accomplished for a once I wouldn’t be house; made quite a few telephone calls to correct and clarify my work schedule in order that it was understood.. To me no, I would have to come into the shop, I explained I lived 2 hours from the shop, she mentioned it was store policy. I purchased this chair in November of 2018 and the arms have collapsed. There is clearly no cushion within the arms. Ashley refused to replace them although I even have a warranty.
I bought a livng room set from ashley furnishings. I contacted the shop 2 days after supply. They gave me the variety of a furniture repairman. They mentioned it would be mounted at no cost. When the repairman got here he mentioned we needed to pay.
I need only “real granite stone” desk tops only. I even have been working with the store supervisor finishing varieties and offered the Bill of Lading doc as requested. After following up, at present I nonetheless have not received a correct response nor have been capable of settle the rebate. I have logged over 4 hours of on hold time and still no resolution.
They despatched guys back out a pair days later they usually nonetheless did not come again with the proper hardware. I’m assuming, the reasons why you’ll have the ability to’t get through on the phone or find an e-mail address it is as a end result of it is over seas! I’ve tried The corporate office, three native stores, and one other telephone quantity for company…
I will never store Ashley Furniture again! They are just asking for a class motion lawsuit with this policy! Think before what does fmw mean on facebook you store at one of Ashley’s Home-stores.