Once the device has finished booting, the user is notified that the update has failed due to an interruption. If toggling Bluetooth doesn’t work, then try to reboot the phone. why are my emails highlighted in blue in gmail Tap and hold the Power button and select Restart. Some people also report success, without accepting the terms, after a factory reset, but it’s a drastic step to take.

You need to contact your carrier or Samsung directly. Samsung’s customer service number in the U.S. is SAMSUNG. Unfortunately you won’t be able to uninstall most bloatware (apps that came pre-installed on the phone), but you can disable them. First of all, make sure that your apps, including the Play Store, are fully up to date. Open up the Play Store, tap menu on the left, and then tap My apps and Update all. You’ll want to be connected to Wi-Fi when you do this to avoid using a lot of data.

If your phone battery is not getting charged then you must also check your Galaxy phone’s battery – maybe it got damaged. In case, if your phone’s battery is damaged, leaking or bulged, then in such case you will not be able to turn on your galaxy device. To fix this issue, replace the damaged battery with the new one and Switch ON your Galaxy phone.

While continuing to hold volume up and home, press and hold the Power button until the Samsung Galaxy S6 screen appears then release all buttons. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it’s completely frozen. If it’s is not responding to you pressing the power button, let us help you get it working again. I just got my Samsung Galaxy s6 yesterday, the battery was full.

Anyway, if the led is not on when the phone is connected to the charger, you probably have to visit local Samsung service centre. I’m having the same issues as those above. Won’t turn on even when I try to charge it or press any buttons.

For mine the blue led light is blinking but the screen will not turn on no matter what I do. The good news is that you can force Galaxy S6 (S6 edge and S6 edge+) to power off without unlocking the phone. If you want to reboot Galaxy S6 into safe mode, please follow this guide. If you are locked out of your Galaxy S6 0r S6 edge , reboot Galaxy S6 will NOT help. In this case, please check this guide on how to unlock Galaxy S6 or S6 edge if you are locked out of the phone. The problem is when I try to turn off my phone it won’t work and it sends me to the lock screen and that’s it.

Hope it doesn’t happen again but who knows.if it does am Goin to send it back to the manufacturer and hope they fix it or send me a new one. I hope one of the steps works for anyone having issues like this. You can check if an app is the likely culprit by booting into safe mode.

If you’re still having trouble connecting to a previously paired device, than it needs to be paired again. Open the app drawer by tapping on the icon of mini squares at the bottom right of any home screen. If you’re having trouble hearing the other caller, try putting them on Speaker by tapping the Speaker icon at the bottom left. A few Samsung Galaxy S6 owners reported an issue where the LED flash seemed to be constantly on.